A Snapshot of Culture in Action
A man and his wife entered a deli together late one afternoon. They were the only customers in the place. The server behind the deli counter said, “May I help you?” But before either could reply, the other person behind the deli counter, standing off to the side, uttered a fairly loud “uh-hum.” A discussion then took place between the two employees.
Oliver Wendell Holmes, Sr. said, “A moment’s insight is sometimes worth a life’s experience.” So, when an opportunity presents itself to learn from those who have repeatedly and successfully managed the culture journey, it’s imperative to take the leap. I shared this post previously on ConstructiveCulture.com and offer it here to ensure these vital insights reach those who, like me, care deeply about workplace culture and effective change.
It’s essential for leaders and change agents to learn from the culture pioneers and experts in this evolving field. Human Synergistics convenes an annual Ultimate Culture Conference to bring visibility to important insights from culture trailblazers and progressive leaders. If you’re able to attend this forum, make sure you do—you’ll be glad you did. The insights you gain may be worth a life’s experience. Let’s get started.
Do you fully understand your culture and how it’s impacting performance? Are you managing a clear journey to effectively evolve your culture with a direct and sustainable impact on performance? There aren’t many leaders that can confidently answer “yes” to these two questions. We see culture tips and advice at every turn that range from superficial to endlessly complicated. If you are like me, it’s hard to understand what to believe.
It’s time to turn the culture world upside down and explode many incorrect notions that are preventing meaningful culture change for organizations and society. We’ve reached a critical point where most leaders are aware culture is important, but they range from being confused to intentionally uninformed about what culture change is all about. This culture awareness-education gap appears to be growing, with a proliferation of over-simplified or incorrect education, unreliable surveys and analytics, so-called experts at every turn, and leaders seduced by the latest trend or silver bullet.
What do you think about this statement?
Invoking a more strategic mode of behavior is a sure path to more social or material benefit.
When I ask this question, I usually see hesitance or reluctance. People really start pondering. Interestingly, asked in a workplace environment, the answer is eventually in support of the statement; though the magnitude of the expected benefit varies. Moreover, the answers correlate quite considerably with the hierarchy-level. Upper levels are clearly much more convinced of it than lower levels. And there is less support in private settings as well.