No matter how you define workplace culture there’s no denying that relationship dynamics play a primary role in how we do things and how we get along.
The most influential relationship in the workplace is the boss-employee relationship, and because of this even departmental leaders and middle managers can influence and dramatically shift culture in their own area of control, whether it be in a franchise, a small business or the department of a global company.
With relationships in mind I want to share a model that I introduced in my first book, Stop Workplace Drama. The Karpman Drama Triangle, was developed by Dr. Stephen Karpman who used the model for the purpose of explaining dysfunctional family dynamics. It turns out that it is also a great tool to use in the workplace.