I spent 15 years learning and applying culture insights as a senior executive, consultant, and coach across multiple organizations before I started to proactively reach out to top culture pioneers and experts to learn about their culture facts and fundamentals. We can’t learn much about culture from the popular press and most social media is dominated by over-simplified culture content. Critical insights from the top culture experts in history are unfortunately “secrets” to the vast majority of leaders. Other leaders turn away from the fundamentals of culture to more exotic and superficial solutions.
We’re going to accelerate your organizational culture change education with this post. Every leader will benefit from understanding the following critical insights about culture and problem solving, change, engagement, strategy, hiring, and consulting shared by Edgar Schein, Professor Emeritus with MIT Sloan School of Management and the most influential authority in the culture field.
I first interviewed Ed when this site was launched in 2014 and we held a very thorough follow-up interview last year. Ed is continuing to make an impact in the culture field and beyond. He recently formed the Schein Organizational Culture and Leadership Institute. The Institute is dedicated to advancing organizational development through a deeper understanding of organizational and occupational cultures—how they arise, develop, and evolve.
We started this interview with a brief review of culture fundamentals and then probed the connection of culture and important culture-related workplace topics like engagement, hiring for cultural fit and strategy. Culture clearly impacts these areas but the connection is not widely understood and it’s often oversimplified.
One of the greatest business challenges is effectively changing a workplace culture. What if it’s an extremely large, global corporation? Some might view it as an unsurmountable challenge. Not Larry Senn. He has arguably been a part of more large-scale culture transformations than any other individual in the world. He’s the founder and chairman of the culture-shaping firm Senn Delaney, a Heidrick & Struggles company.
I had the pleasure of interviewing him as part of his gracious support of CultureUniversity.com, where he provides regular insights on best practices in culture change as one of our esteemed faculty members (see the full video interview – link). The insights he shared, and his regular columns, should help us all more effectively manage culture change.
Culture is a hot topic. It was the Merriam-Webster “word of the year” for 2014. Leaders and experts across the world are talking about how to develop an agile culture, implement a lean culture, overcome the culture clash in acquisitions, and many other areas of culture change. Unfortunately, the reality is that most of these leaders and experts are actually focusing their efforts on climate and not dealing with the deeper, more powerful subject of culture. I didn’t understand the difference until the past few years.